📦 Return & Refund Policy – BrightHome Plus

Returns

We accept returns within 30 days of delivery.

To qualify for a return:

• Item must be unused

• In original packaging

• In the same condition received

• Proof of purchase required

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Exchanges

If your product arrives defective or damaged, we offer:

• Free replacement
  OR

• Full refund

You must contact us within 7 days of delivery with photos of the issue.

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Refund Process

Once we receive the returned item:

• We inspect it

• If approved, refund is issued to original payment method

• Processing time: 3–7 business days

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Return Shipping

• Customer pays return shipping unless item is defective

• Shipping fees are non-refundable

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Warranty (Opcional pero recomendado 🔥)

You may add:

All BrightHome Pro units include a 30-day limited satisfaction guarantee.