Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Time (United States)
Standard shipping: 2–5 business days
Delivery times may vary depending on your location and carrier delays.
Shipping Rates (United States)
✅ Free shipping on all orders within the United States.
No minimum purchase required.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
Delays
While we work hard to ensure timely delivery, BrightHome Plus is not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you.